Google AI – Conversation Experience. The future of Google Ads

Google AI – Conversation Experience. The future of Google Ads

Google Ads is rolling out a new conversation experience that will provide advertisers with expanded messaging capabilities. This new feature will allow advertisers to engage with potential customers in a more meaningful way by providing a more interactive and personalised experience.

The new conversation experience will allow advertisers to connect with potential customers using a messaging format that is similar to how people naturally communicate through text messaging. This format will provide a more conversational and interactive experience, making it easier for people to engage with ads in a way that feels more like a conversation than a traditional display ad.

One of the key benefits of this new conversation experience is the ability to provide more personalized and helpful responses to customer queries. Advertisers will be able to use machine learning technology to identify and respond to commonly asked questions, providing customers with useful information and guidance that is tailored to their specific needs.

Additionally, the new conversation experience will allow advertisers to engage with customers at any point in the sales funnel, from initial inquiry to purchase. This will facilitate a seamless customer journey and provide a more positive experience for potential customers.

Another significant benefit of this new conversation experience is the ability to track and measure the effectiveness of messages. Advertisers will be able to see which messages are resonating with customers and which are not, allowing them to make adjustments to their messaging strategy as needed.

Overall, the new conversation experience from Google Ads is an exciting development for advertisers and customers alike. It represents a significant improvement in the way that businesses can engage with potential customers and build meaningful relationships. By providing a more conversational and personalized experience, Google Ads is helping businesses to stay ahead of the curve and drive success in an increasingly competitive marketplace.

About the author

Tim is the founder and managing director of Johnston Marketing

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